Welcome to Item Haat. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, mobile app, or any of our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you register or make a purchase, we may collect your:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (handled securely through third-party payment gateways)

b. Usage Data
We may collect data about how you interact with our website, such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Device information

c. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, personalize content, and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Communicate order updates or service messages
  • Improve our website and customer experience
  • Send promotional offers, newsletters, or updates (with your consent)
  • Prevent fraudulent transactions and ensure security

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Delivery partners for fulfilling your orders
  • Payment gateways for secure transactions
  • Technology providers who assist in hosting and maintaining our platform
  • Government or law enforcement if legally required

4. Data Security

We implement robust security measures to safeguard your personal data. All transactions are encrypted using secure socket layer (SSL) technology. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt out of marketing communications at any time
  • Request deletion of your data (subject to legal and operational requirements)

6. Children’s Privacy

Item Haat does not knowingly collect data from children under the age of 13. If we learn that we have unintentionally collected data from a child, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.