Welcome to Item Haat! By using our website, mobile application, or placing an order with us, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing and using Item Haat, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old to register and place orders on Item Haat. By using our platform, you confirm that you are legally capable of entering into a binding agreement.

3. Account Registration

To use certain features, you may be required to create an account. You agree to:

  • Provide accurate and up-to-date information
  • Keep your login credentials confidential
  • Take responsibility for all activities that occur under your account

4. Product Information

We strive to provide accurate descriptions, images, and prices for all products. However:

  • Product availability is subject to change
  • Packaging or appearance may vary slightly from images
  • Prices may change without prior notice

5. Orders and Payments

  • All orders are subject to confirmation and availability
  • You agree to provide valid payment information at the time of purchase
  • Payments are processed securely through our trusted payment gateway partners
  • We reserve the right to refuse or cancel any order

6. Delivery

  • We aim to deliver your order within the estimated delivery time
  • Delays may occur due to traffic, weather, or other unforeseen events
  • It is your responsibility to ensure someone is available to receive the delivery

7. Returns and Refunds

Please refer to our Return & Refund Policy for detailed information about return eligibility, procedures, and timelines.

8. Use of the Website

You agree not to:

  • Use the website for unlawful purposes
  • Post or transmit harmful or offensive content
  • Attempt to gain unauthorized access to our systems
  • Copy, distribute, or exploit content without permission

9. Intellectual Property

All content on the Item Haat platform, including logos, images, text, and software, is the property of Item Haat and protected under applicable copyright and trademark laws.

10. Limitation of Liability

Item Haat will not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses arising from delivery delays or product unavailability
  • Any damages resulting from unauthorized access to your account

11. Termination

We reserve the right to suspend or terminate your access to our platform at any time, without prior notice, if we believe you have violated these terms.

12. Modifications

Item Haat may update these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of our platform constitutes acceptance of the updated terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Insert Country/Region].